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Presales Engineer/ Sales engineer (ANYWHERE IN THE US)

  • Matrix Global
  • 01/20/20
  • Austin, TX
  • 73301
  • Full-Time
General Description
We are looking for a Pre-Sales Engineer (PSE) for supporting sales teams throughout the various sale phases.
Acts as a technical expert, and expected to collaborate with sales teams to ensure feasibility of proposed tailored solutions and their compatibility with customer needs.
Working closely with sales teams on proposals and sales presentations.
Acting as a technical expert in meetings with business development managers.
Collaborating with customers to devise effective solutions incorporating our products.
Ensuring our product answers customer needs.
Comprehending customer needs and devise solution requirements.
Answering customer requests for information as well as proposal requests.
Presenting proposals to customers alongside members of sales teams.
Executing POCs and installations on customer site.
At least 3-year experience as a global customer support engineer
Experience with Networking and IT - Traffic capturing, Scripts, Batch files, etc.
Thorough knowledge of Windows and Linux - installing and troubleshooting
Proven troubleshooting capabilities of software and hardware issues
High level database management, installation and troubleshooting: MSSQL, MySQL, Oracle, Postgres, Maria DB etc.
Availability for frequent traveling • approx. 50% of the time
Fluent English - speaking, reading, and writing
BS/MS degree in Computer Science, Engineering, or related field
Familiarity with SCADA• high
Familiarity with Cloud operations

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